Security· August 17, 2026 at 06:30 a.m.
Tech Support Fooled: University Employee Replaces Damaged Component with a Lie
Key takeaways
- University employee damaged a computer component
- Employee deceived tech support to receive a replacement
- Incident occurred in the early 2000s
A university employee, identified as 'James', admitted to damaging a computer component in the early 2000s and deceiving tech support to receive a replacement. The incident occurred while James was working in the biology department of a renowned American university. During an attempt to attach a heatsink to a CPU, James used a screwdriver to force the heatsink onto the motherboard, causing a small component to fly off. Instead of admitting his mistake, James contacted tech support and claimed the part was dead on arrival, receiving a replacement.
