Tech· August 17, 2026 at 09:12 p.m.
Amazon Revokes Right to File Class-Action Lawsuits for Disputes
Key takeaways
- Amazon revoked the right to file class-action lawsuits
- Customers must now resolve disputes via arbitration
- Amazon will cover most costs for arbitration
Amazon has updated its terms of service, which now include a clause that prevents customers from filing class-action lawsuits against the company in case of disputes. The change was announced via email on Friday and is effective as of Aug. 14. The new arbitration policy requires individual dispute resolution, with Amazon pledging to cover most costs for customers who choose this route.
