Guide to Securing AI Platform Accounts After Suspected Hacks

Hackers can breach accounts on popular AI platforms like ChatGPT, Claude, and Perplexity. To protect yourself, use unique passwords stored in a password manager and turn on multi-factor authentication (MFA).

ChatGPT and Perplexity offer MFA, while Claude does not. All three platforms allow users to check for suspicious devices logged into their accounts.

To check if your ChatGPT account has been hacked, open it in a browser, click on your username, go to 'Settings', then 'Security and Login', and finally 'Active Sessions'. If you see any unfamiliar devices, log out of them or all devices. To change your password, log out, visit the website, click 'Log in', enter your email, click 'Forgot password', and follow the instructions.

For Claude, open it in a browser, click on your username, then 'Settings' and 'Account'. Click 'Active sessions' to see where you are logged in. If you find an unfamiliar device, log out of it or all devices. No password change is needed for Claude as the platform does not use them.

Perplexity does not show where you are logged in, so if you suspect a breach, sign out of all sessions on the website and then log back in using your email address and a six-digit code sent to you via email.