Top Stories· August 17, 2026 at 06:43 p.m.
Petlibro Smart Pet Feeder Outage Sparks User Frustration
Key takeaways
- Outage affected smart pet feeders
- Issue caused by cloud server problems
- Petlibro is preparing an audit protocol
An outage affecting Petlibro's smart pet feeders left users unable to control their devices and caused frustration for some pet owners. The outage, which began on August 11 and lasted until August 13, was due to issues with Petlibro's cloud server that overloaded the system memory and brought down device service. Petlibro CEO York Wu provided an explanation in a blog post, stating that the company has increased demand capacity and is preparing an audit protocol to resolve any similar inconsistencies. Some users reported receiving no emails from the company during the outage, leading to accusations of 'gaslighting' by Petlibro.
